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- A new paradigm for achieving automation in a Microsoft network is emerging. Service Management Automation (SMA) is fundamentally PowerShell behind Windows Azure Pack (WAP). Deploying automation to.
- Service Management Automation using System Center 2012 R2 In a recent blog post I wrote about the importance of Windows Azure Pack and Service Management Automation and why I think, Windows Azure Pack isn't just for Service Providers.
What is Micro Focus Service Management Automation (SMAX)? Intuitive, personalized, no-wait self-service—people expect it everywhere, including at work. Our service management solution overcomes the limitations of manual ESM and ITSM tools to exceed expectations.
To deploy Service Management Automation (SMA), you must install the SMA Web Service, set up the SMA runbook worker, and setup the SMA PowerShell module. You can also install the Service Management Automation components by using an unattended installation.
You can install the web service on any machine that can communicate with Windows Azure Pack and an instance of SQL Server.
Install the Service Automation web service
- In the folder containing the downloaded System Center - Orchestrator installation software, click Setup to start the Setup wizard.
- Under Service Management, click Web Service, and then click Install.
- Complete the product registration information, and then click Next.
- Review and accept the license terms, and then click Next.
- Review the Diagnostic and Usage Data Notice, and then click Next.
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- Provide the following information for the database the endpoint to use, and then click Next.
Item Action Server Enter the name of the database server. By default, this is localhost.
The format is sqlserverinstance, where instance is optional.Port number Enter the port number that you want to use for the database. The default is 1433. Database name Enter the name of the database. The default is SMA. Authentication Credentials Select the type of authentication that you want to use. You can use Windows authentication or SQL Server authentication.
If you choose SQL Server authentication, enter the user name and password for the computer running SQL Server.NoteIf you are upgrading from a previous installation, please use the database details from the previous installation. - Provide the following information to configure the Internet Information Settings (IIS) for the web service, and then click Next.
Item Action Domain security group or users with access Enter a security group or one or more users who can grant access to the web service. Application pool name SMA
This name is not configurable.Application pool credentials Specify the credentials to use for the application pool. These are the credentials that the web service will run under. - Enter the port number for the web service to use. By default, this is 9090.
- Choose the security certificate to use to encrypt communication between Windows Azure Pack and the SMA web service endpoint.You can have the installer generate a self-signed certificate to use, or you can select an existing certificate in your local certificate store.Click Next.
- Review the location for the web service files. You can accept the default or specify a different location. Click Next.
- Indicate whether you want to use Microsoft Update to keep your software up-to-date. Click Next.
- Review the installation summary, and then click Install.After the installation is complete, install a runbook worker as described in How to install the SMA runbook worker.
Install the SMA PowerShell module
- In the folder containing the downloaded System Center Orchestrator installation software, start the Setup wizard.
- Under Service Management, click PowerShell administration, and then click Install.
- Follow the instructions in the Setup wizard. Borland pascal for windows 10.
Set up the SMA runbook worker
- In the folder containing the downloaded Orchestrator installation software, click Setup to start the Setup wizard.
- Under Service Management, click Runbook Worker, and then click Install.
- Follow the instructions in the Setup wizard.
After the installation is complete, use administrative credentials to configure Automation in the Windows Azure Pack management portal.
![Download Download](/uploads/1/2/5/3/125323512/575464819.jpeg)
Important
It Service Automation
Each SMA component is installed on an Internet Information Services (IIS) website that, by default, is configured with a self-signed certificate. Because these self-signed certificates are not issued by any of the trusted root certification authorities that your browser loads on startup, your browser displays a security warning when you attempt to connect to any of the sites. We recommend that you replace the self-signed certificates with certificates that are issued by a trusted root certification authority to avoid this experience.
Set up SMA from a command prompt
![Download microsoft service management automation Download microsoft service management automation](/uploads/1/2/5/3/125323512/471450910.png)
Your installation media contains Windows Installer files for each SMA of the following features:
- PowerShell module: PowershellModuleInstaller.msi
- Web service: WebServiceInstaller.msi
- Runbook worker: WorkerInstaller.msi
Note
The installation options must be entered at a command prompt. An answer file is not supported.
PowerShell module installation options
The SMA PowerShell module is a required prerequisite of the SMA web service, so you must install the SMA PowerShell module before you deploy the SMA web service. The PowerShell module installer takes no parameters. For example, you could use the following command:
Web service installation options
The following variables can be specified at a command prompt to override default behaviors.
Installation item | Command-line switch | Valid values |
---|---|---|
IIS application pool | APPOOLACCOUNT | String |
IIS application pool | APPOOLPASSWORD | String |
IIS application pool | ADMINGROUPMEMBERS | String (a comma-separated list of users to add to the IIS Administrators group) |
SQL Server database | CREATEDATABASE | 'Yes' or 'No' (the default value is 'No') |
SQL Server database | DATABASEAUTHENTICATION | SQL, Windows (the default value is Windows). If DATABASEAUTHENTICATION = SQL, you must also specify SQLUSER and SQLPASSWORD |
SQL Server database | SQLUSER | String |
SQL Server database | SQLPASSWORD | String |
SQL Server database | SQLSERVER | In the format 'Server name, port number.' (The default values are 'localhost, 1433.' Supply a port number of 0 to specify a dynamic port.) |
SQL Server database | SQLINSTANCE | String (optional server instance name) |
SQL Server database | SQLDATABASE | String (the default database name value is SMA) |
IIS web service | SITENAME | String (the default value is 'SMA') |
IIS web service | WEBSERVICEPORT | Integer (the default value is '9090') |
IIS web service | INSTALLFOLDER | String (the default value is c:inetpubService Management Automation) |
IIS web service | USESSL | 'Yes' or 'No' (the default value is 'Yes') |
IIS web service | SPECIFYCERTIFICATE | 'Yes' or 'No' (the default value is 'No'). A certificate is automatically created if you specify 'No.' If you select 'Yes,' also provide CERTIFICATESERIAL. |
IIS web service | CERTIFICATESERIAL | Serial number of an existing certificate in concatenated hexadecimal format and with no spaces between digits, for example: '45C324C02318F48D4A9C4FC832B2CDCC' |
Event tracing (ETW) | ETWMANIFEST | 'Yes' or 'No' (the default value is 'Yes') |
Usage and Diagnostics Data sent to Microsoft | SENDTELEMETRYREPORTS | 'Yes' or 'No' (the default value is 'Yes') |
Automatic Microsoft Update | MSUPDATE | 'Yes' (opt-in) or 'No' (no change; this is the default value) |
Product key | PRODUCTKEY | String |
If logging is desired, use the Msiexec.exe command and specify the log path. For example, you could use the following command (be sure to use the name of your SQL Server instance).
Runbook worker installation options
System Center Service Management Automat…
A runbook worker cannot be installed on the same computer as another runbook worker. Also, you must install the runbook worker on a computer that has access to the same SQL Server instance that the SMA web service is using.
The following variables can be specified at a command prompt to override default behaviors.
Installation item | Command-line switch | Valid values |
---|---|---|
Windows service | SERVICEACCOUNT | String |
Windows service | SERVICEPASSWORD | String |
SQL Server database | CREATEDATABASE | 'Yes' or 'No' (the default value is 'No') |
SQL Server database | DATABASEAUTHENTICATION | SQL Server or Windows (the default value is Windows) |
SQL Server database | SQLUSER | String |
SQL Server database | SQLPASSWORD | String |
SQL Server database | SQLSERVER | In the format 'Server name, port number' (The default values are 'localhost, 1433.' Supply a port number of 0 to specify a dynamic port.) |
SQL Server database | SQLINSTANCE | String (optional server instance name) |
SQL Server database | SQLDATABASE | String (the default database name value is SMA) |
File installation location | INSTALLFOLDER | String (the default value is C:Program FilesMicrosoft System Center |
Event tracing (ETW) | ETWMANIFEST | 'Yes' or 'No' (the default value is 'Yes') |
Usage and Diagnostics Data sent to Microsoft | SENDTELEMETRYREPORTS | 'Yes' or 'No' (the default value is 'Yes') |
Automatic Microsoft Update | MSUPDATE | 'Yes' (opt-in) or 'No' (no change; this is the default value) |
Product key | PRODUCTKEY | String |
If logging is desired, use the Msiexec.exe command and specify the log path. For example, you could use the following command (be sure to use the name of your SQL Server instance).
Note
If you install additional runbook workers, you must run the Windows PowerShell cmdlet New-SmaRunbookWorkerDeployment to properly configure the runbook worker.
- Stop the Runbook server service (RunbookService.exe) on each computer on which a runbook worker is installed.
- Run the following Windows PowerShell command:New-SmaRunbookWorkerDeployment -<ComputerName> '<WebServiceEndpoint>
- Restart the Runbook server service on each computer on which a runbook worker is installed.
Set or change the SMA endpoint
The QuickStart tab for Automation in Windows Azure Pack for Windows Server provides a link that enables you to set up or change the SMA endpoint. If the Service Management Automation endpoint is not yet registered, click Register the Service Management Automation endpoint to configure it. To change the SMA endpoint settings after an endpoint has been set up, click Current Service Management Automation endpoint.
The SMA endpoint requires the following information:
- The service URL and port. The port number is set when you install SMA.
- The user name of a user account that can access the SMA web service. Accounts with access to the SMA web service are also set during installation.
- The access password for the user account.
Uninstall SMA
Any of the SMA components can be removed in the Control Panel by selecting the component in the Programs section and clicking Uninstall.
Next steps
- Learn more about Windows Azure Pack for Windows Server Windows Azure Pack for Windows Server.